Contact

ZaviFinds is an online store, so email is the fastest way to reach us — there is no phone line or walk-in address. We read every message and reply in English, usually within 1–2 business days. Write to us at [email protected].

To speed things up, include your order number, the email address used at checkout and a short description of what happened.

• Where is my order? Your tracking link is emailed as soon as the parcel leaves the warehouse; it can take 2–5 business days to show its first update.
• Change or cancel an order: tell us as soon as possible — we can usually change an address or cancel before dispatch, but not after.
• Wrong address: message us immediately. Once a parcel is on its way, the carrier may not be able to redirect it.

Please contact us within 48 hours of delivery and attach photos of the item and its packaging. We will arrange a replacement or a refund — see Returns & refunds for how it works.

Delivery times, costs, customs and tracking are explained on our Shipping & delivery page. Return windows, conditions and refund timing are on our Returns & refunds page.

To ask for a copy of your data, correct it or have it deleted, email us with the subject “Privacy request”. We may ask you to confirm your identity first. Details are in our Privacy policy.

Suppliers, creators and collaboration requests: [email protected]. Please include your website or social profile and what you have in mind.